We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

We are closed for in-store shopping and are only offering virtual appointments.

Ultimate Upgrade Event on now!

James Smith

Jacuzzi® Expert in


Phone: (519) 578-1883
Favourite Hot Tub: J-385™

With over fifteen years in the wellness industry, in both customer service and management, I feel I can provide a unique perspective to help find the perfect product for your home. Outside of work, I am a devoted husband and father of four beautiful children. I enjoy watching baseball and the occasional beer. My favorite Jacuzzi® Hot Tub is the J-385™ as it fits my whole family comfortably. I look forward to meeting you soon!

James Smith


Speak with an expert at your local Jacuzzi Ontario location today. Complete the form below with your information and one of our specialists will be in touch.

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