COVID UPDATE

We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

Our stores will only be offering virtual appointments during the duration of the lockdown.

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Hot Tub Installation: It’s Easier Than You Think

One of the most important decisions of purchasing a hot tub is figuring out the best place to put it. But rest easy — hot tub installation is much easier than most people realize. It simply requires some basic planning and advance preparation. Plus, it’s important to realize that your dealer will be there to help every step of the way, including at your house, whenever necessary. To help get you started, here’s how the typical hot tub installation process works:

STEP 1: SITE SELECTION  

Working with your dealer, select the best space to place for your outdoor hot tub by considering factors like accessibility, privacy and view. The dealer will inspect your property to ensure adequate yard space, clearances, overhangs, and other technical requirements before you settle on the ideal spot that’s both beautiful and efficient. 

STEP 2: SITE PREPARATION 

Now that you’ve selected the ideal space for your hot tub, it’s time to prepare the site. Your dealer will help you to select and assemble the site components and accessories that best suit your specific hot tub and back yard. The dealer will also coordinate any work that needs to be done in advance, such as the concrete foundation and electrical requirements.

STEP 3: DELIVERY

Today’s the day your hot tub is finally here! Your dealer will help you to hook up the hot tub electricity, fill it up with water and make sure that it’s functioning properly for use. In most cases, you’ll even be able to get in your new hot tub that very day! 

STEP 4: EXPLORE!

Now it’s time for the most important step — explore what your hot tub has to offer! Now that you’ve joined the ranks of all other Jacuzzi® Hot Tub owners, it’s time to check out all of the adjustable special features. Get to know how the control panel settings work, test out each button and adjust the power of each jet. Make a note of any questions for your dealer that may arise during this step. 

STEP 5: DEALER FOLLOW-UP

Although your hot tub’s already installed, the work doesn’t stop there for your dealer. After you’ve had a chance to adequately test your hot tub, your dealer will conduct a follow-up to verify that the hot tub is working properly and that you’re completely satisfied with your purchase.

For more information, contact your local Jacuzzi Ontario dealership today. We have hot tub stores in the following Southern Ontario locations:

For more helpful information about hot tubs, all season pools and infrared saunas, visit our blog and online learning centre today.

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