We are open for in-store shopping at all locations.

COVID UPDATE

We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

Testimonials

Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Location
10
Carole Kneeshaw
Hottub Store
Like the ease of shopping the site for products I need and easy check out fast delivery
10
Laura & William
Hottub Store
10
Jose & Melanie
Hottub Store
Convenience
10
Jeff & Julie
Hottub Store
10
Aaron
Hottub Store
Price, service and speed
10
Isaac
Burlington Store
10
Paul
Hottub Store
10
Ryan
Hottub Store
Fast service
10
Tom
Hottub Store
Friendly customer service
10
Sean Shabaga
Hottub Store
9
Ted and Rhonda and Rhonda Howe
Hottub Store
Product is good.
10
ron
Hottub Store
Fast service
9
Daniel
Hottub Store
Quick and easy
10
Cheryl
Hottub Store
10
Bryan and Laura
Hottub Store
The speed in which the items were delivered
10
jeff
Hottub Store
10
Catherine
Hottub Store
9
Justin
Hottub Store
10
Rob
Hottub Store
9
Nishant
Hottub Store
Easy online process to order. Item I order was out of stock for few days but once it was available, it was easy online ordering and got it in couple of days.
Our Customer Service Policy is available upon request, in an accessible format if needed.
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