We are open for in-store shopping at all locations.

COVID UPDATE

We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

Testimonials

Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Location
10
Skye
Hottub Store
10
Noorali
Hottub Store
Price and Discount provided was good
10
Jeff Torraville
Hottub Store
10
Mark
Hottub Store
10
Colin Foley
Hottub Store
9
Shawn
Hottub Store
The various types of pool chemicals you carry in store and the knowledge of the sales department to make sure I got the result I was looking for.
10
Andrew & Ivona & Ivona Prejs
Hottub Store
9
Scott
Hottub Store
9
Anna
Barrie Store
I loved how the salesperson kept checking in on me throughout the process and was very available to contact when needed
9
Steve Halk
Hottub Store
10
Sarah
Ancaster Store
Service is great – love I can book online! Best value hot tub!
10
Patricia
Vaughan Store
The on phone assistants very helpful and knowledgeable, Jamie technician outstanding!
9
Cheryl
Hottub Store
Friendly
10
Ryan McLean
Hottub Store
Availability
10
Mike Eacrett
Ancaster Store
Garey Braid serviced our hot tub. He was friendly, polite and above all he was extremely knowledgeable. We were very impressed.
9
Steve & Tami & Tammy Blair
Hottub Store
9
Caron
Barrie Store
10
Dave
London Store
Always treat us honestly and like we are part of your family!
10
Chris
Hottub Store
Brendon was speedy and provided through Information
10
Natalie
Hottub Store
With Covid it’s been a nice option to not have to go into a store. Staying safe
Our Customer Service Policy is available upon request, in an accessible format if needed.
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