We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

We are open for in-store shopping at all locations.

The Red Tag Sale is finally here!

our Video Gallery

The Jacuzzi Ontario Video Gallery

Take your hot tub experience to the next level of enjoyment. The videos in our gallery below have useful information and fun ideas for the modern hot tub owner. From information about specific models and collections, to installation ideas, maintenance guides and more, take a look at the videos below to make the most of your outdoor hot tub.

The Beginnings of Hydrotherapy
Jacuzzi® Hot Tubs Innovations
How to Use Alexa With Your Jacuzzi® SmartTub
How Hydrotherapy Works
Making Life More Enjoyable
Hot Tub Shopping With Confidence
Human Attraction to Water
Jacuzzi® Brand Hot Tubs
Hot Tub and Sauna Crane Delivery
Hot Tub Installation
J-LX® Energy-Efficient Collection
Kensington Market Delivery
Jacuzzi® History
Dealer Experience
Jacuzzi® Aqualibrium™
The Jacuzzi® Solution
The Jacuzzi® Hot Tub Story with Ken Jacuzzi
CLEARRAY® Water Purification System
Delivery, Maintenance & Warranty
Natural Stress Relief

Complete Water Care

Balance Your Hot Tub & Pool Water

Our Customer Service Policy is available upon request, in an accessible format if needed.
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