We will be closed to allow staff some much needed time with their families over the holidays.
VIEW HOURS

Showrooms

December 24 & 25:
CLOSED

December 26 & 27:
OPEN for Boxing Day Sale

Dec 28 – Jan 2:
CLOSED (reopening on Jan 3)

Operations & Service

December 24-28:
CLOSED

December 29-30:
OPEN

December 31-Jan 2:
CLOSED (reopening on Jan 3)

We are open for in-store shopping at all locations.

COVID UPDATE

We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

our Video Gallery

The Jacuzzi Ontario Video Gallery

Take your hot tub experience to the next level of enjoyment. The videos in our gallery below have useful information and fun ideas for the modern hot tub owner. From information about specific models and collections, to installation ideas, maintenance guides and more, take a look at the videos below to make the most of your outdoor hot tub.

WHAT'S INCLUDED IN MY HOT TUB SERVICE APPOINTMENT?
How to Properly Add Chemicals to Your Hot Tub
THE BEGINNINGS OF HYDROTHERAPY
JACUZZI® HOT TUBS INNOVATIONS
How to Use Alexa With Your Jacuzzi® SmartTub
How Hydrotherapy Works
Making Life More Enjoyable
Hot Tub Shopping With Confidence
Human Attraction to Water
Jacuzzi® Brand Hot Tubs
Hot Tub and Sauna Crane Delivery
Hot Tub Installation
J-LX® Energy-Efficient Collection
Kensington Market Delivery
Jacuzzi® Science
Dealer Experience
Jacuzzi® Aqualibrium™
The Jacuzzi® Solution
The Jacuzzi® Hot Tub Story with Ken Jacuzzi
CLEARRAY® Water Purification System
Delivery, Maintenance & Warranty
Natural Stress Relief

Complete Water Care

Balance Your Hot Tub & Pool Water

Our Customer Service Policy is available upon request, in an accessible format if needed.
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