Sales: (905) 847-2055  |  Service: (855) 349-8827


Customer Testimonials



Tammy Lock

Installed a J-345™ from Jacuzzi Hot Tubs Whitby

My experience with Jacuzzi Whitby has been great since day one! Darryl helped me to select a Jacuzzi to meet my needs and the J-345 is amazing. I use it pretty much every nite and it helps with my back and fibromyalgia. It provides the best massage next to a massage therapist. I totally wonder how I managed to live without one prior and will always have one, as I purchased the Jacuzzi for Life package and know it to be an amazing deal! I look forward to my weekly visits with Darryl, Ron & Jim. They are all very knowledge, helpful, down to earth and enjoyable to be around. Thanks so much guys! Have a Happy Thanksgiving and I'll see you next week.

Martin Rafferty

Installed a J-385™ from Jacuzzi Hot Tubs Whitby

We recently purchased a J-385 from Darryl as a replacement for a 18 year old tub and have nothing but positive things to say. Darryl remained in touch after the contract was signed and kept us updated regarding the delivery and installation. The delivery were crew were prompt and professional. The tub has been running for two weeks and we love it. Once again Darryl has been in touch and is more than willing to assist with any maintenance issues or questions we may have. If you're in the market for a hot tub the Whitby shop should definitely be on your list of potential candidates.

Cheryl Manwaring

from Jacuzzi Hot Tubs Whitby

My experience with Jacuzzi hot tubs was amazing! Deb was our sales person. I had help with all my questions. Every time I called with what I thought was a silly question she gave me the her undivided attention and if she did not know the answer the other sale people were quick to help Deb help me. Our tub is awesome! There is nothing like it. Deb was knowledgeable and went thru the process of buying financing and get the spa up and running. Thanks so much for the support during this process.

Annette Blake

Installed a J-325™ from Jacuzzi Hot Tubs Whitby

Customer service is fantastic here. The aftercare has been amazing. Jim and his team have gone above and beyond to help us get our tub up and running. We have a 325 and LOVE it!! Crystal clear water and easy maintenance. So happy with our purchase!!

Brian Jennings

from Jacuzzi Hot Tubs Vaughan

I would just like to say how pleased my wife and I are with our new hot tub and the customer service we received from Jacuzzi Vaughn. We were extremely satisfied with the whole experience from the time we walked into the showroom to the final deliver and careful installation. I would particularly like to thank Selwyn for his knowledgeable advise and prompt replies to any questions that arose. Our Jacuzzi tub looks wonderful, and will provide my wife and I with years of enjoyment. Thank you Jacuzzi Vaughn.

Mario Greco

from Jacuzzi Hot Tubs Vaughan

My experiences at this store have been consistently amazing!! The staff is always friendly and happy to help, whenever you're looking to buy a new item, or looking to check your water to see what elements it needs at any given time. Fantastic service, I highly recommend this store!!!

Daniela P.

from Jacuzzi Hot Tubs Vaughan

Many nights spent researching tubs and pools, all came to an end with our visit to Jacuzzi Vaughan. Selwyn really went out of his way, taking time to show us what all of the fancy names really mean to us and what the difference is with a true massage therapy tub. Forget about the mess, expense and lost summer building a pool, Selwyn recommended some pros who got all the prep work done before delivery without stress. We've had the tub for a while now and can honestly say there is no need to by Aspirin for lower back pain any longer, just get out and go to bed with no strong odours to rinse off... amazing!

Ash Faltaous

from Jacuzzi Hot Tubs Vaughan

Jacuzzi Vaugan is truly an incredible place to buy a hot tub. We bought the J-495 and what a beauty it is! But the best part is the Sales Manager Selwyn. He is truly remarkable! He went out of his way to ensure we had a positive experience. When the Jacuzzi was delivered, he came over to our house to teach us how to use it. It took us a while to become familiar with the maintenance, so he came back on his own time 4 more times to help us balance the water chemicals! If you're thinking of buying a Jacuzzi hot tub, this is the place to do it!

Sheilagh Seed

from Jacuzzi Hot Tubs Oakville

This is only our second season having a hot tub. We have had a few minor issues in the past and have gone back to Jacuzzi Oakville several times for assistance. We have spoken to different employees who have all helped. Mel is always very happy to help us and make suggestions as to how to prevent the issues from returning. Always nice to deal with pleasant, knowledgeable people!

Jeff Botosan

from Jacuzzi Hot Tubs Oakville

Just received my new hot tub and I am more than happy with the service received by Melanie and her Team at the Oakville Jacuzzi location. After having another (lesser) brand of hot tub we can definitely say we are Jacuzzi For Life. The up front communication and planning by the Team there were fantastic. The delivery went off without a hitch. Thanks!