Sales: (905) 847-2055  |  Service: (855) 349-8827


Customer Testimonials



Barry Vesh

from Jacuzzi Hot Tubs Whitby

I'm not one to write reviews but my experience at Jacuzzi Hot Tubs at 1540 Dundas Street in Whitby was by far one of the best I have ever had! I went in there as a hot tub "newbie" and Darryl looked after me like I mattered, which is so rare these days it's pathetic. Customer service seems to be a thing of the past. He took the time to teach me how to start up and maintain my hot tub, even though I unfortunately did not buy it there. He even e-mailed me a copy of the instructions when I accidentally left them behind. I am now a repeat customer as I will need various supplies in the future. I would recommend this business to anyone in the market for a hot tub, or anything hot tub related. Thank you very much Darryl for the exceptional service!!

Brian Jennings

from Jacuzzi Hot Tubs Vaughan

I would just like to say how pleased my wife and I are with our new hot tub and the customer service we received from Jacuzzi Vaughn. We were extremely satisfied with the whole experience from the time we walked into the showroom to the final deliver and careful installation. I would particularly like to thank Selwyn for his knowledgeable advise and prompt replies to any questions that arose. Our Jacuzzi tub looks wonderful, and will provide my wife and I with years of enjoyment. Thank you Jacuzzi Vaughn.

Mario Greco

from Jacuzzi Hot Tubs Vaughan

My experiences at this store have been consistently amazing!! The staff is always friendly and happy to help, whenever you're looking to buy a new item, or looking to check your water to see what elements it needs at any given time. Fantastic service, I highly recommend this store!!!

Daniela P.

from Jacuzzi Hot Tubs Vaughan

Many nights spent researching tubs and pools, all came to an end with our visit to Jacuzzi Vaughan. Selwyn really went out of his way, taking time to show us what all of the fancy names really mean to us and what the difference is with a true massage therapy tub. Forget about the mess, expense and lost summer building a pool, Selwyn recommended some pros who got all the prep work done before delivery without stress. We've had the tub for a while now and can honestly say there is no need to by Aspirin for lower back pain any longer, just get out and go to bed with no strong odours to rinse off... amazing!

Ash Faltaous

from Jacuzzi Hot Tubs Vaughan

Jacuzzi Vaugan is truly an incredible place to buy a hot tub. We bought the J-495 and what a beauty it is! But the best part is the Sales Manager Selwyn. He is truly remarkable! He went out of his way to ensure we had a positive experience. When the Jacuzzi was delivered, he came over to our house to teach us how to use it. It took us a while to become familiar with the maintenance, so he came back on his own time 4 more times to help us balance the water chemicals! If you're thinking of buying a Jacuzzi hot tub, this is the place to do it!

Sheilagh Seed

from Jacuzzi Hot Tubs Oakville

This is only our second season having a hot tub. We have had a few minor issues in the past and have gone back to Jacuzzi Oakville several times for assistance. We have spoken to different employees who have all helped. Mel is always very happy to help us and make suggestions as to how to prevent the issues from returning. Always nice to deal with pleasant, knowledgeable people!

Jeff Botosan

from Jacuzzi Hot Tubs Oakville

Just received my new hot tub and I am more than happy with the service received by Melanie and her Team at the Oakville Jacuzzi location. After having another (lesser) brand of hot tub we can definitely say we are Jacuzzi For Life. The up front communication and planning by the Team there were fantastic. The delivery went off without a hitch. Thanks!

Steve Pinder

from Jacuzzi Hot Tubs Oakville

Melanie and Andrew were amazing at getting us set up with the right hot tub! After sales service has been excellent. Highly recommend the JFL program, can't beat a new tub every three years!

Marnie Sohn

from Jacuzzi Hot Tubs Oakville

Awesome service and product from Jacuzzi Oakville. We had very specific needs and a tight budget, and they worked with us to find the perfect hot tub for our tricky space. Delivery and installation were smooth and hassle-free, and they spent time teaching us how to best maintain it. We've had our Jacuzzi hot tub for a little over six months now, and it's one of the best purchases we've ever made. Highly recommended.

Terry-Lynn Sim

from Jacuzzi Hot Tubs London

Heard about the Jacuzzi for Life program and wanted to know what was the catch. Met Mike Boyle at the London store and he shared the details. After a couple of days we decided this was definitely the spa for us. It was delivered just before Thanksgiving and we have been in it daily ever since. Mike has been so great. Always available to answer our questions. We couldn't be happier with our purchase and the service from Mike.