Sales: (905) 847-2055  |  Service: (855) 349-8827


Customer Testimonials



Chris O'Meara

from Jacuzzi Hot Tubs Hamilton

We did a lot of research on what brand hot tub was the best and ended up at Jacuzzi Hot Tubs Hamilton. Peter Lee was very knowledgeable and personable with a great sense of humour, and helped us decide on the perfect Jacuzzi for our needs. His no pressure approach made us feel comfortable and secure in our decision on becoming Jacuzzi owners. Jacuzzi did exactly as they said, was on time with delivery, and took care in setting up our tub. We are so glad that we went with Jacuzzi, it was definitely the right choice. Thanks so much Peter!

Summer Smith

from Jacuzzi Hot Tubs Burlington

We purchased our hot tub from Jacuzzi Burlington 4 months ago, and were very happy with the experience. John was super helpful and patient with all our questions (and follow up phone calls). We have also dealt with other staff there, and everyone is knowledgeable, helpful, and supportive of their customers.

Nathan Johnson

from Jacuzzi Hot Tubs Burlington

They are great people to work with. They made a lot of concessions for us & when the model we wanted to buy was sold but not updated they got us the same model with a different colour but upgraded our cover & dropped the price. I recommend anybody looking to buy a hot tub that they go talk to John! He will look after you both before & long after it's installed.

Brett Poole

from Jacuzzi Hot Tubs Burlington

Very friendly and knowledgeable staff. From questions about maintenance to electrical tips, they knew it all. My family was provided with great service and found a spa that perfectly suited our needs.

Tom Budge

from Jacuzzi Hot Tubs Barrie

The staff at this store are beyond amazing. They were welcoming and warm, without being pushy. They were happy to answer all the questions we had and left us feeling like we had made the right choice. I will recommend this place to everyone i know in the market for a hot tub!

Jennifer Stein

from Jacuzzi Hot Tubs Barrie

The staff at the Barrie location are friendly, knowledgeable and professional. We had an in-depth discussion with Cynthia regarding water chemistry, she was very helpful and informative. We would recommend this location for anyone that is considering a new purchase. There is no pressure and valuable information provided!

Jennifer Johnson

from Jacuzzi Hot Tubs Barrie

I recently visited your store in Barrie. I was looked after by Cynthia who was knowledgeable and friendly. I got a tour of your store and a great introduction to your products. I was even offered a coffee while I looked around, Cynthia is a wonderful sales person and makes you feel like she has known you for years. I will definitely be back and would recommend your store to anyone who asks!

Adam Rosato

from Jacuzzi Hot Tubs Barrie

We had been looking for a hot tub for close to a year. We went into Jacuzzi Hot Tubs Barrie, and met with Erin and the staff. They were fabulous. They were not pushy or demanding. They were very helpful and friendly. Erin helped us choose the hot tub that best fit our family requirements. Looking forward to years and years of enjoying our new hot tub. Thanks again to Erin and the staff.

Carrie & Jeff Springsted

Installed a J-335™ from Jacuzzi Hot Tubs Whitby in Hamilton on December 15, 2014.

After shopping for a hot tub for awhile, my husband and I decided to go with a Jacuzzi because of its wonderful reputation. We walked into the store and was immediately greeted by Mike. He showed us different models and gave us a great deal of information about how the Jacuzzi brand tub works. He helped us pick the one right for us and even searched for the exact colour combination we wanted. We were unsure of the spot in our yard we had in mind would be suitable for the tub, and he immediately grabbed his coat and car keys and followed us to our home for the onsite inspection. WOW! After determining our spot would be prefer, we placed our order. Our perfect tub was coming from California, and during our wait, he kept in close contact with us regarding the delivery date, and even answered a few more questions regarding the electrical stuff on our end. Finally, our tub arrived!! We had a small issue with setting the delivery date when our tub arrived to the store, and with one email to Mike he had it all worked out in less than 5 minutes! After install he called to make sure that all went well and he set up a spa school for us. We went to another location for that, and Brett went well over and above for us that evening!! Mike has kept in contact for various reasons, and we truly feel like we have so much support whenever we need it, and have never felt hounded. Our experience has been such a great one and we are so happy with our tub. Mike from Whitby and Brett from Ancaster have been fabulous!!!

Brian Shepherd

from Jacuzzi Hot Tubs Barrie in Orillia on February 11, 2011.

We bought our Jacuzzi hot tub 3 years ago and absolutely love it. We have had two minor issues which were quickly fixed and under warranty. The service was fast and professional. We would definitely buy another Jacuzzi hot tub. -Brian Shepherd