It was my pleasure to purchase a 300 series jacuzzi from Jacuzzi in April. We requested information and were shortly contacted by Robert who was a great help in the process. We were given the tools to survey our back yard to see what we needed in a hot tub and how big we should be looking at. Rob provided us with pricing with the current promotions attached. This made the process very efficient once in the store. Once in person at the store we were quickly met and Rob was able to gather from us what we needed in a spa. From there we were presented with a few options. Of which we selected the J-355. The process was very clean and we were out on our way within the hour with our jacuzzi purchased. The delivery was set up and actually moved at our request twice with no hassle. The spa eventually arrived promptly when we requested it. We have been very happy with the quality of the hot tub and the service we received during and after the purchase. Having not had a hot tub before our questions and concerns about setting the hot tub up safely were promptly answered. We highly recommend this brand of hot tub for anyone considering a purchase. The quality of the product is superior and you will be well supported by the Jacuzzi team.