Service and Repair
BOOK AN APPOINTMENT ONLINE with MYJACUZZI
At Jacuzzi Ontario, we value premium service. That’s why each of our hot tub locations across Southern Ontario has a team of technicians that are fully trained, certified, and experienced. If something isn’t quite right with your spa, contact one of our service experts via text or chat and we’d be happy to assist you!
Create A MYJACUZZI ACCOUNT
Creating an account makes requesting and monitoring your service requests quick and easy! By creating an account, you can:
- Submit a service request online
- Track the status of your request
- View, modify or cancel your appointment
- Communicate directly with our service team
CHAT OR TEXT WITH A SERVICE EXPERT
Is your hot tub not running properly and you’re not sure what to do? Chat or text with one of our service experts who will help:
- To answer any questions that you may have
- Provide recommendations on the best maintenance service for your spa
ONE TIME MAINTENANCE SERVICES
Leave your hot tub and all season pool maintenance to our team of experts. Book maintenance service online:
- Seasonal packages to open or close your spa
- Various tune-up packages
- ClearRay packages
- Essential kits designed for your Jacuzzi® hot tub
EXPLORE OUR Knowledge Base
Browse our extensive knowledge base for articles, videos and tips to troubleshoot and maintain your spa. Our knowledge base includes:
- Browse a variety of how-to videos
- Search error codes to troubleshoot issues
- Reference helpful articles
The Benefits of Professional Service
Hot tubs and all season pools are all about relaxation. Spend your free time soaking and rejuvenating, while the experts take care of the hard work. Forget having to clean the water or troubleshoot that jet that stopped working, our team of experts are already on it. Here are some of the main benefits of routine professional spa service:
- Confidence that an expert has cared for your spa
- Enjoy your spa for many enjoyable years to come
- Clean and safe water every time you soak
- More free time to enjoy your spa and backyard
- Enjoy a safer backyard space that is free of chemicals
We cover all areas of the Greater Toronto Area, including: Barrie, Muskoka, Kitchener, Hamilton, Waterloo, Vaughan, Burlington, Mississauga, Collingwood, and more.
Common Spa Water Problems
Our teams of spa service technicians are dedicated to helping you make the most of your hot tub or all season pool. No matter the issue, they have the experience to diagnose and resolve the issue in a quick and efficient manner. While some problems may be easier to resolve than others, our team of professionals never falter.
Dirty Water
Is the water in your hot tub cloudy, foamy or emitting a strange odour? While a range of issues could be responsible, there is a good chance that an issue with the circulation or filtration system is to blame, or a simple imbalance in the water. One of our experts would be happy to test the water, inspect the system and fix the issue.
Still Water
Bacteria thrives in still water, which means you should have this resolved as soon as possible. Still water is often the result of an issue with the jets or entire circulation system. Give the experts at your local Jacuzzi Ontario service department a phone call and we will have your spa up and running in no time.
cold Water
If your spa isn’t heating the water, there may be an issue with the circulation system or heater. This generally isn’t an issue that we would recommend trying to resolve yourself. A professional service technician has the proper training to inspect and repair these systems without damaging other components or causing harm.
Our Service Promotions
Take a look at our current promotions and saving opportunities for spa service in Ontario.
ANNUAL 21 POINT
INSPECTION SERVICE
Save 10% (offer expires in 30 days)
CLEARRAY-UV BULB
REPLACEMENT SERVICE
Save 10% (offer expires in 30 days)
ONSITE DRAIN AND
REFILL SERVICE
Save 20% and see how our trained technicians do it!
