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Signs You Need a Hot Tub Repair

It can be beneficial to the longevity, and overall performance, of your Jacuzzi® Hot Tub to regularly check for any problem areas, system malfunctions or required repairs. Unresolved issues with your hot tub may worsen if required repairs aren’t completed. You can protect your investment by cleaning your Jacuzzi® Hot Tub regularly, and scheduling routine maintenance. Servicing can help prevent problems and diagnose issues early before they become a more costly problem and need hot tub repair.


While you are using or cleaning your hot tub, you should always be looking for certain signs that signify that there may be a problem with it. The first thing you might notice is the smell of the water when you lift up the cover. If it smells foul, musty or has an intense chlorine odor, it might be time to request a hot tub repair.

The next thing to watch out for is what the quality of the water looks like. There may be some problems with your hot tub if the spa water appears cloudy, milky or foamy. You might even see stains on the shell of your hot tub, or a thick, organic build-up. Rings of scum along the side of your Jacuzzi® Hot Tub are a definite sign that you should book a hot tub servicing appointment right away.

Even if your hot tub spa water passes the sight and smells test, that doesn’t necessarily mean that it’s in tip-top shape. Once inside the hot tub, if you feel that your eyes or skin is burning, you should exit your spa right away. Thoroughly wash and rinse your skin, and contact a physician, to ensure your best health. The itching or burning may be a temporary reaction to an improper balance or unsanitary water, but it is still better to be safe than sorry, especially when it comes to your health.


There are a few reasons that your hot tub may be showing signs that it needs a repair. The only sure way to properly diagnose the issue with your hot tub is to contact an expert and allow them to resolve it. If you don’t follow a routine cleaning and draining schedule, and you frequently use your hot tub, there is a chance that the problem is a result of dirt build-up or excessive organic material. The issue could also be caused by unbalanced pH levels, low sanitizer levels, or improper use of cleaning products.


Planning a routine cleaning and draining schedule for your hot tub is a great way to prevent problems from arising. You will have a chance to clean the different components of your hot tub thoroughly, which gives you an opportunity to watch for problem areas. You can speak with the hot tub experts at your local Jacuzzi Ontario dealer to learn more about the best spa cleaning products to use, and how to use them, in order to ensure the best performance of your spa.

Contact your local Jacuzzi Ontario dealer today, to inquire about hot tub repair, or to request service today.

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Our Customer Service Policy is available upon request, in an accessible format if needed.

We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

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