COVID UPDATE

We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

We are open for in-store shopping at all locations.

The Red Tag Sale is finally here!

Testimonials

Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Location
10
Jennifer & Kevin
Vaughan Store
The service level has been excellent
9
Vanessa
Hottub Store
The variety
10
Claude
Hottub Store
Service and rapidity
10
Jeanne Hartley
Hottub Store
10
Susan & John
Hottub Store
Easy to order. Product price is great!
10
Scott
Hottub Store
Easy to order
10
Blackfalds Bulldogs Jr A Hockey Club c/o
Online Saunas
The service
10
Michele
Hottub Store
10
Dan and Amanda
Hottub Store
Quick shipping, well packaged.
10
Guido
Hottub Store
Ease of ordering
10
Dave Mcgibbon
Hottub Store
10
Sasha and Danielle Herakovic
Hottub Store
Ease of ordering, pricing and delivery speed.
9
Dan MacNab
Hottub Store
10
Sergey
Hottub Store
Real person to assist when needed
10
Moreno
Barrie Store
Everything
10
Gabriella & Joe
Ancaster Store
Very organized
10
Rex and Michelle
Vaughan Store
The customer service.
10
Rudi
Barrie Store
My sales lady Cassandra was very knowledgeable and it was a pleasurable to buy from her and Jacuzzi
10
Cheri and Steve
Vaughan Store
9
Miriam
Vaughan Store
Our Customer Service Policy is available upon request, in an accessible format if needed.
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