Testimonials

Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Location
10
Rick
Vaughan Store
Your customer service is great. Jenifer is a great asset to your company. Your likely to have here on your team.
10
Sergio & Carolina
London Store
9
Joe
Barrie Store
9
Scott
Barrie Store
Timing …long wait time
10
Richard & Debra
Ancaster Store
Expertise and helpfulness.
10
Paul Royka
London Store
Love the service and the price.
10
andrew
Burlington Store
Job was done quickly and thoroughly
10
Robert
Vaughan Store
10
Joseph & Melanie
Whitby Store
10
Dennis
Kitchener Store
The service tech was friendly, knowledgable and thorough with his inspection and subsequent prognosis.
10
Suzanne
London Store
Brandon was polite and patient and very accommodating
10
Katrina Steffler
Kitchener Store
This is more of a review on the latest technician who arrived at my home. He was extremely helpful and provided insight not received by jucuzzi
10
Thomas Szucs
London Store
10
Willi
Burlington Store
10
Sara
Barrie Store
Super helpful, quick and knowledgeable
10
Ross & Ashley
London Store
Freddy was absolutely incredible. What impressed me the most was the after-sale care that he continued to provide and just how open he was to questions or anything we needed at any time. He even told me to text him if I had any challenges with balancing the pH or the alkalinity in the tub once I got it set up. Honestly the guy is incredible, before meeting him we had just come from a barbecue and hot tub store where we had the complete opposite experience and I’m so glad we ended up coming to jacuzzi on referral from another customer (our electrician) who also had an amazing experience with Freddy.
10
David+Marina
Burlington Store
Chris, was fantastic to work with. He really made sure we understood the product we were buying!
10
Connell Miller
London Store
The technician was great and helpful!
10
Rick
Vaughan Store
Your costumer service Jennifer was a amazing helper to me .
10
Andrew
Barrie Store
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