We are open for in-store shopping at all locations.

The Welcome to Wellness Event is here!

Testimonials

Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Location
10
Mike (Keven)
Ancaster Store
Two Small scratches and scuffs but getting fixed.
10
Josee
Online Saunas
Jennifer’s help!
9
Rob
London Store
Salesmen were good. Installation went well.
10
Rob Thorburn
Barrie Store
Matt is awesome
9
John
Oakville Store
10
Helen
Aurora Store
10
Max
Online Saunas
Product Information & communication
10
William & Brenda
Kitchener Store
Great service technician
9
Jenn
Vaughan Store
Attention to detail
10
Leo (Leonardo)
Kitchener Store
10
Jason
London Store
10
Amaury
Vaughan Store
Then entering process from selection to installation to spa school
10
Nelson and Melissa
Vaughan Store
I love the friendly Service Guy phone down to earth get the job done
10
Gary & Angie & Angie Campacci
Vaughan Store
Friendly
10
Brion and Jennifer and Jennifer Hendry
Whitby Store
Quick and efficient
9
Frank Chisholm
Hottub Store
Service and speed of delivery.
10
Chris & Sarah
Ancaster Store
10
Chris & Sarah
Ancaster Store
Knowledgeable and quick responses to inquiries.. also a fantastic product.
10
Carlos
Burlington Store
On time
9
Craig
Barrie Store
Informed staff
Our Customer Service Policy is available upon request, in an accessible format if needed.
COVID UPDATE

We care deeply about our customers

Unfortunately, COVID-19 has left us with limited resources, and we are currently experiencing unprecedented call volumes and inquiries for many areas of our business. Due to the impacts of COVID-19 and the increased demand for the purchase and servicing of Hot Tubs, Saunas & All Season Pools, our lead times for responding to customer inquiries are significantly longer than expected. Our teams are working diligently to respond to your requests as quickly as possible. We appreciate your patience and understanding at this time.

© 2022 Jacuzzi Ontario. All rights reserved.
Made with by IMP Digital - powered by Kinsta
Scroll to Top